I. About Size Range
Uniqaro is dedicated to providing inclusive fit for women of all body types, offering sizes from XS to 4XL (detailed measurements can be found in our online size chart, which includes bust, waist, and hip dimensions). Our patterns are tested on over 100 real bodies to ensure each size hugs natural curves. Whether you have a petite or curvy figure, you’ll find a comfortable fit here. For first-time buyers, we recommend ordering your usual size from other brands—no need for adjustments.
II. Sustainability of Fabrics
Absolutely! We integrate eco-friendly practices throughout our production:
- Core Materials: Our lace meets international sustainable textile standards; recycled nylon from ocean plastics reduces approximately 3 plastic bottles’ worth of pollution per garment; organic cotton linings are sourced from pesticide-free farms, gentle on skin.
- Packaging System: From inner bags to shipping tape, 100% biodegradable materials are used. Even labels are made from compostable paper, creating a green loop from fabric to logistics.
III. How to Find the Right Size
No complicated measurements needed:
- Use Your Usual Size: If you wear M in other brands, order M here—our sizing aligns with standard US fits.
- Refer to Measurements: For precision, check our size chart (e.g., XS corresponds to 32-33" bust, 24-25" waist).
- Special Body Types: Contact our customer service for tailored advice if you have an hourglass, pear, or apple shape—they’ll recommend styles to prevent pinching or slipping.
IV. Return Policy
For hygiene and quality assurance, we offer the following return/exchange services:
- Eligibility: If you receive a mis-sized item, defective product, or damaged packaging, apply for return/exchange within 7 working days of delivery.
- Conditions: Items must remain unopened, unworn, and in original packaging with tags attached. Due to the intimate nature of the products, opened or used items will not be accepted.
V. International Shipping
We ship to 50+ countries worldwide:
- Shipping Costs: Starts at $4.99, free delivery for orders over $50.
- Delivery Time: 7-10 business days for North America, with 2-3 extra days for remote areas. Note: Guam, Alaska, Puerto Rico, and Hawaii are currently not supported.
- Tracking: Every package includes an international tracking number, transparent from sorting to delivery via our "Order Status" page.
VI. Lingerie Care Guide
Prolong your lingerie’s life with:
- Washing: Machine wash cold in a mesh bag on gentle cycle (below 30℃), avoid mixing with rough fabrics; no bleach/softeners.
- Drying: Lay flat in shade—direct sunlight fades lace; never use a dryer, as heat deforms memory foam cups.
- Storage: Keep bras in divided boxes, roll panties to reduce wrinkles. Proper care ensures fabrics retain elasticity after 50+ washes.
VII. Wire-Free Designs
We prioritize women’s comfort with:
- Wire-Free Styles: 60% of our collection uses soft supports like memory foam and elastic boning, ideal for all-day wear without chest pressure.
- Wired Designs: Flexible alloy underbands are 40% softer than traditional wires, paired with breathable mesh linings to minimize armpit friction.
- Scene-Specific Options: Sports bras are all wire-free with compression fabric; evening lace bras use slim wires for shaping and invisibility under clothing.