Terms of Service

I. Scope of Application of the Terms

II. User Account Management

1. Account Registration: You can register an account by providing a valid email address, mobile phone number, or other specified methods. During the registration process, you need to provide true, accurate, and complete personal information and ensure that the information remains valid and is updated in a timely manner during subsequent use. If the information you provide is false, misleading, or incomplete, we have the right to suspend or terminate your account usage and reserve the right to pursue legal liability.
2. Account Security: You are responsible for properly safeguarding your account password and other account information to ensure that it is not obtained or used by others. If, due to your personal reasons, your account information is leaked, stolen, or suffers from other security issues, you shall bear all the consequences and losses arising therefrom. Once you discover any unauthorized use of your account, you should immediately notify us and cooperate with us to take necessary measures, such as changing the password and freezing the account, to prevent the expansion of losses.
3. Account Cancellation: You have the right to apply for the cancellation of your account at any time. Before canceling the account, please ensure that all order payments have been settled and there are no unfinished transactions or disputes. After the account is canceled, your account information, order records, and other data will be deleted or anonymized. However, in accordance with the requirements of laws and regulations or for fulfilling other necessary obligations, we may retain some data for a certain period.

III. Provision of Goods and Services

1. Display of Product Information: We strive to ensure that the product information displayed on the website (including but not limited to product names, descriptions, pictures, prices, inventory quantities, etc.) is accurate. However, due to technical reasons, changes in supplier information, and other factors, there may be situations where the information is not updated in a timely manner or contains errors. If the actual product does not match the website description, we will be based on the actual product and correct the website information as soon as possible. For the inconvenience or losses caused to you due to product information errors, we will provide reasonable solutions according to the specific situation, such as adjusting the price and providing compensation.
2. Purchase and Delivery of Goods: When you place an order to purchase products on the website, it is regarded as an offer to us for purchase. After we receive your order, we will review it based on factors such as inventory status and payment status. Only after we send you an order confirmation notice via email, SMS, or other means will the sales contract between you and us be officially established. We will arrange the product delivery according to the time and method specified in this shipping policy. If, due to reasons such as product out-of-stock and supplier issues, we are unable to deliver the products on time, we will notify you in a timely manner and provide solutions such as canceling the order, replacing the products, or waiting for restocking.
3. Change and Termination of Services: We reserve the right to change or terminate part of the services provided on the website, as well as the content and method of services, according to business development needs, changes in laws and regulations, or other reasonable reasons. Before making major changes or terminating services, we will issue announcements in a prominent position on the website in advance and notify the affected users via email and other means. For the losses caused to you due to the change or termination of services, we will provide corresponding compensation or solutions according to the actual situation within the scope permitted by laws and regulations.

IV. Payment and Settlement

1. Payment Methods: We support multiple payment methods, including credit card payment (such as Visa), PayPal, etc. You can choose the appropriate payment method according to your own needs and habits. When making a payment, please ensure that your payment information is accurate and complete and follow the prompts of the payment platform to complete the payment operation. The relevant fees such as handling fees generated during the payment process shall be borne by you, and the specific fee standards shall be subject to those announced by each payment platform.
2. Payment Security: We attach great importance to your payment security. We adopt advanced encryption technologies (such as SSL encryption) and security protection measures to ensure that your payment information is not leaked or misused. At the same time, we cooperate with well-known payment institutions and follow strict payment security standards and specifications to ensure the security and reliability of the payment process. If you encounter any problems during the payment process, such as payment failure or double charging, please contact our customer service in a timely manner, and we will assist you in handling and solving them.
3. Refund and Settlement: In accordance with the relevant regulations of the return policy, we will refund the payment according to your original payment method. The refund arrival time will vary depending on the payment method. Generally, credit card and debit card payment refunds will be returned to the original account within 3 - 7 working days, and electronic payment method refunds such as PayPal, Alipay, and WeChat Pay will be completed within 1 - 3 working days. In case of special circumstances, the refund time may be extended, and we will notify you of the refund progress in a timely manner.

V. Limitation of Liability and Disclaimer

1. Limitation of Liability: To the maximum extent permitted by laws and regulations, we shall not be liable for any direct, indirect, incidental, special, or consequential losses (including but not limited to profit losses, data losses, business interruptions, etc.) arising from the use of this website or the purchase of products. However, this does not apply to losses caused by our intentional or gross negligence.
2. Disclaimer: We will do our best to ensure the normal operation of the website and the continuity of services. However, due to force majeure (such as natural disasters, wars, strikes, network attacks, government actions, etc.), technical failures, interruptions of third-party services, and other reasons, there may be situations such as the website being inaccessible, services being suspended, or product deliveries being delayed. In these situations, we shall not be liable, but we will take reasonable measures to reduce losses and restore services as soon as possible when conditions permit. At the same time, we are not responsible for the authenticity, legality, and accuracy of the content of links, advertisements, services, etc. provided by third parties. You need to bear the risks yourself when using the relevant links and services.